News
21 May 2026
In the AI era, human-led customer experience is becoming a key competitive advantage.
According to Forrester and Accenture, human-led customer experience is entering a new phase. …
Commitment, News
19 Mar 2026
Odity stands alongside Les Auxiliaires des Aveugles.
Each year, the Odity Call For CSR Project invites our teams to choose and co-create…
News
05 Feb 2026
Trends of AI 2026 – Our Decoding of the Customer Relations Insights
Trends of AI: The Reference Study on how AI is impacting business Two…
News
03 Dec 2025
Luxury CX Trends 2026: Key Insights from Marie Driscoll at Odity Pulse
At Odity Pulse New York, Luxury & Retail Leading Expert Marie Driscoll delivered a…
News
31 Jan 2025
Odity Talks | Paris 2025
On the 28th January, Odity launched its new conference format: Odity Talks. This first…
News
21 Oct 2024
Odity Tour | Paris 2024
On October 15th, the first edition of the Odity Tour took place with an exclusive…