We are experts in high added value
Customer Relations

Thanks to our 10 worldwide contact centers located in the heart of international capitals, we manage on your behalf all interactions related to your Customer Service, whatever the language or communication channel.

Learn more

We are experts in high added value
Customer Relations

Thanks to our 10 worldwide contact centers located in the heart of international capitals, we manage on your behalf all interactions related to your Customer Service, whatever the language or communication channel.

Learn more

Our signature

From Paris to Milan, from New York to Tokyo, our teams are committed to transforming each customer interaction into an opportunity to offer an experience that creates value and cultivates the singularity of your brand.

We apply a unique approach to customer relations and experience, based on :

01.

Counseiling approach

We support the brands in their quest for excellence in customer relations and customer experience.

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02.

Talents management

Our multi-cultural teams are carefully recruited, trained and coached.

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03.

Proximity with your Customers & Teams

Our international blueprint allow us to understand the local culture, behaviours and usages.

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04.

Excellence in Customer Operations

We rely on a team of business experts and the best tools on the market to provide a quality, tailor-made service.

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The founder’s word
Our ambition is to be the customer relationship reference partner for iconic brands looking for a truly tailor-made approach.
Benoît Vorilhon,
Founder & CEO
Learn more about Odity
Benoit Vorilhon

Our latest LinkedIn news

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Odity
10043 subscribers
1 day ago
Today, we were delighted to return to Sciences Po with the students of the Master in Marketing & Society, for the 3rd consecutive year.   👨‍🎓 Lisa, Alexandre, Victor, Marine, Stéphanie, Anne-Sarah and Dikel presented their outstanding work on the…
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Odity
10043 subscribers
1 week ago
Today, let’s focus on the 2nd edition of our ‘Call for CSR Projects’ carried out with our worldwide employees.   For the 2nd year, Odity has offered a financial donation to support a social or environmental initiative with a local impact ✨ A…
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Odity
10043 subscribers
3 weeks ago
Today let’s focus on emotional intelligence!At Odity, we believe that every customer interaction is a unique opportunity to deliver a pleasant and memorable experience ✨ . And we know from experience that emotional intelligence is a key skill…

The Importance of Emotional Intelligence in Customer Care

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Odity
10043 subscribers
3 weeks ago
At Odity, we’re always looking for new talents to join our team!   Today let’s focus on 3 job openings in Paris, Brussels and Milan. Click on the links below to learn more about the Job Descriptions :   💼: Customer Success Manager – English &…

Odity – Vacancies November 2023

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Odity
10043 subscribers
4 weeks ago
At Odity, we provide high value-added Customer Care services for luxury and iconic brands. We are multicultural team of 1,500 employees spread across 10 dedicated contact centers located in the heart of the biggest international capitals:  🗽 New…
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Odity
10043 subscribers
1 month ago
Welcome to our new offices in Brussels 🏢✨ Located on the famous Avenue Louise, Odity is ideally based in a magnificent building in the heart of Brussels.   🔊 Step inside and experience this unique workspace in the image of Odity‘s vision and…
Odity
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Odity
10043 subscribers
1 month ago
Today, let’s take a look at Odity Milan’s “Time for Solidarity” initiative.Around twenty volunteers mobilized alongside the Milanese Opera San Francesco per i Poveri charity through the distribution of lunches to the poorest and logistical…

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Odity
10043 subscribers
2 months ago
Here’s a great team souvenir from Odity‘s first participation in the #LaLevalloisienne 🏃‍♂️, a solidarity race organized yesterday by Ville de Levallois.   With our new headquarters moving to Levallois, this race was an opportunity to get…
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Odity
10043 subscribers
2 months ago
Last week, as part of our “Time for Solidarity” Initiative, Odity Cape Town teamed up with Pristine Earth Collective NPC to clean up Sea Point beach in Cape Town.   In just a few hours, we collected 25kg of plastic, including a significant amount…

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Odity
10043 subscribers
2 months ago
As a member of the AFRC, we had the pleasure of attending yesterday’s 🥇 “Palmes de la Relation Client” Awards Event🏆   Thank you to the Association Française de la Relation Client – AFRC for this nice evening and the great work put in to…

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Join us

By combining our talents, we have succeeded in
establishing our position as an expert in customer experience
and in amplifying our international influence.

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