We are experts in high added value
Customer Relations

Thanks to our 10 worldwide contact centers located in the heart of international capitals, we manage on your behalf all interactions related to your Customer Service, whatever the language or communication channel.

Learn more

We are experts in high added value
Customer Relations

Thanks to our 10 worldwide contact centers located in the heart of international capitals, we manage on your behalf all interactions related to your Customer Service, whatever the language or communication channel.

Learn more

Our signature

From Paris to Milan, from New York to Tokyo, our teams are committed to transforming each customer interaction into an opportunity to offer an experience that creates value and cultivates the singularity of your brand.

We apply a unique approach to customer relations and experience, based on :

01.

Counselling approach

We support the brands in their quest for excellence in customer relations and customer experience.

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02.

Talent management

Our multi-cultural teams are carefully recruited, trained and coached.

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03.

Proximity with your Customers & Teams

Our international blueprint allow us to understand the local culture, behaviours and usages.

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04.

Excellence in Customer Operations

We rely on a team of business experts and the best tools on the market to provide a quality, tailor-made service.

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The founder’s word
Our ambition is to be the customer relationship reference partner for iconic brands looking for a truly tailor-made approach.
Benoît Vorilhon,
Founder & CEO
Learn more about Odity
Benoit Vorilhon

Our latest LinkedIn news

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Odity
12900 subscribers
3 days ago
Delivering exceptional customer experiences is at the heart of every successful business.At Odity, we act with the brands as co-producers of a remarkable experience that will resonate with their customers.🚀 We believe empowered & engaged…
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Odity
12900 subscribers
2 weeks ago
📣 Do you dream of working with the world’s most prestigious luxury brands?We’re currently looking for enthusiastic individuals to fill 3 unique positions in our Paris, Milan, and New York offices. To apply, simply click on the links below:📍:…
Odity
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Odity
12900 subscribers
2 weeks ago
Today, we are proud to show you a few pictures of our tangible commitment in partnership with BOISS.   As one of BOISS’ partner, at Odity, we contribute to preserve the natural environment in the Ogasawara Islands, an island designated as a
Odity
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Odity
12900 subscribers
3 weeks ago
As a trusted partner, at Odity, we support the brands that work with us in their quest for excellence in customer relations and customer experience.We define the approach, processes and team that will enable us to manage a customer relationship…
Odity
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Odity
12900 subscribers
4 weeks ago
Music is life! Music is Odity ! Music is my life!
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Odity
12900 subscribers
1 month ago
Our name “Odity” is inspired by David Bowie’s ‘Space Oddity’. Music is part of our DNA 🎶Just like a well-executed mission control keeps Major Tom soaring through the digital stratosphere, positive energy and intensity are part of our fuel for a…
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Odity
12900 subscribers
1 month ago
A recent UK Customer Satisfaction Index (UKCSI) study highlighted the critical role Customer Experience through a powerful statistic:📊 28% of customers who rate a company a 9 out of 10 for customer satisfaction will buy more products &…
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Odity
12900 subscribers
1 month ago
Did you know that Odity offers its employees the opportunity to take part in a call for CSR projects, enabling them to support a project financed by Odity & with a social or environmental impact? Let’s focus on the winner of the 2023 edition:…
Odity
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Odity
12900 subscribers
2 months ago
Odity is seeking talented #CustomerExperience Experts to join our vibrant teams in Milan, Paris, New York, and Brussels.We offer exciting opportunities across various industries, allowing you to leverage your skills and build a rewarding career…
Odity
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Odity
12900 subscribers
2 months ago
Just wrapped up an incredible experience at Viva Technology one of the world’s leading tech conferences! Our team was immersed in innovation at every level, gaining inspiration and a deep dive into the best of the tech ecosystem.Those few days…
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Join us

By combining our talents, we have succeeded in
establishing our position as an expert in Customer Experience
and in amplifying our international influence.

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